How To...

These are the instructions for setting up your UTD email account to send and receive emails in Outlook. There are two parts to these instructions. The first part is using the email wizard to setup your new email account. The second part is configuring advanced security options and testing the connection.

1. On the Tools menu, click Email Accounts....
   
   
   
   
2. From here, the Email Account Wizard will open up.

   To set up a new email account, select the Add a new email account option and then click Next.
   
   
   
   

3. From here, the server selection screen will open up. Select the IMAP option.
   
   
   
   
4. Next you will see the email settings screen. It is important to fill in the User Information with your name and e-mail address. The Logon Information section is simply your NetID and password. For the Incoming mail server, you will enter inbox. utdallas.edu. For the Outgoing mail server, you will enter smtp3.utdallas.edu. Once you are done filling in the required information, click More Settings....
   
   
   
   
5. Proceed to Step Two.
   

The second part of the instructions for setting up your off campus email account to send and receive emails at UTD entails configuring advanced security options and testing the connection.

1. From here, click on the Outgoing Server tab.

   Check the box labeled My outgoing server (SMTP) requires authentication. Next, select the Log on using option and enter your NetID and password into their respective fields.
   
   
   
   

2. Next, click on the Advanced tab to select it. Check the box labeled This server requires an encrypted connection (SSL) under both the Incoming server and Outgoing server sections . Once you finish, click OK to accept the changes.
   
   
   
   
3. The next step entails ensuring that all the email account information and settings are correct. To do this, simply click Test Account Settings... button. If everything checks out, you should see a box similar to the one below. When your are done, click Close to go back to the email settings box. Click Next to proceed to the final step.
   
   
   
   
4. You will see a screen similar to the one below that informs you that you have successfully entered all information required to setup you account. To close the wizard, click Finish.
   
   
   
   
5. Note: Any time you attempt to send an email using the outgoing UTD mail server, you will receive the dialogue box below. To send the email, click Yes to proceed. Each time you restart Outlook and try to send an email, you will receive the same dialogue box. Again, simply click Yes to proceed.
   
   
   
   
6. For further assistance, contact the Help Desk at 972-883-2911 or assist@utdallas.edu. The Help Desk’s office is located in JO 3.906.